Shipping and Framing
SHIPPING
We aim to deliver your order within 15 working days worldwide. Some artworks may take more time especially if they require special packaging. If this is the case, we will keep you updated through your order status in the My Account page.
Shipping charges vary according to the shipping destination. Additional shipping costs may be applied for some regions or due to special packaging. We will contact you in advance for your approval of such additional charges.
If you order more than one artwork, we cannot guarantee that the artworks will be shipped together. Therefore, shipping estimates may be calculated separately.
Please let us know if you need your artwork shipped to you faster than average delivery times, we will do our best to meet your request. Extra charges may be incurred for the expedited delivery service.
FRAMING
Moon Art & Masters is always happy to assist you to find frames that best suit your own artworks. It is encouraged to frame artworks to protect them from any damages and be appreciated for long time. Framing has to be done using proper materials and skills. We offer professional framing options. Frames are available in various colors from natural or painted wood/metal to clear acryl. Works can be framed with or without a mat. No mat means there is no white margin between the image and the frame. They will arrive ready to hang with a chosen option (cord or hook).
Do let us know if you want your artwork to be framed when you place your order, then we will provide you with detailed information with bespoke advice for each piece. Our framing service is offered at affordable prices and will be consulted with you before we proceed it. Once your order has been processed, we might not be able to frame the artwork.
Please allow up to 14 days to frame your artwork before it is ready to be shipped to you. Some additional shipping charges may apply due to the weight of the frame.
Contact Us for more information about framing.